Refund & Cancellation Policy – V Planet Associates
 

At V Planet Associates, we value the trust our clients place in us. Our Refund & Cancellation Policy is designed to ensure transparency, fairness, and clarity in all financial dealings. By engaging our services, you agree to the terms outlined below.
 

1. Advance Payments

• All projects require an advance payment as per the quotation or agreement.

• Advance payments are non-refundable, as they are used to allocate resources, labor, and materials for your project.
   

2. Project Cancellation by Client

• If the client decides to cancel the project before commencement, only payments made beyond the advance (if any) may be refunded after deducting administrative and planning costs.

• If the project is canceled after commencement, refunds will not be applicable. The client shall be liable to pay for:

  • Work completed up to the date of cancellation.

  • Materials purchased or ordered specifically for the project.

  • Any contractual obligations or penalties incurred due to cancellation.
     

3. Project Cancellation by V Planet Associates

• In the rare event that V Planet Associates cancels a project due to unforeseen reasons beyond our control, we will:

  • Refund payments received for work not yet initiated.

  • Deduct only costs for work completed, resources allocated, or materials procured.

• We will make every effort to resolve the matter amicably and ensure minimal inconvenience to the client.
   

4. Delays & Force Majeure

• Refunds are not applicable in case of delays caused by:

  • Natural disasters, strikes, labor issues, or supply chain disruptions.

  • Client-requested changes or delays in approvals.

  • Government regulations, legal restrictions, or unforeseen circumstances.
     

5. Refund Processing

• Approved refunds (if any) will be processed within 30 working days from the date of confirmation.

• Refunds will be made through the original mode of payment unless otherwise agreed.
   

6. Non-Refundable Services

• Design consultation fees, site inspection charges, and administrative costs are non-refundable under all circumstances.

• Customized materials, once ordered, cannot be returned or refunded.
   

7. Dispute Resolution

• Any disputes regarding refunds or cancellations shall be resolved amicably between the parties.

• If unresolved, such matters will be subject to the jurisdiction of the courts in Shivamogga Karnataka , India.
  
   

📌 Disclaimer: This is a standard template for Refund & Cancellation Policy. It should be reviewed and customized by a legal professional to comply with local regulations and your company’s exact business practices.








V-PLANET ASSOCIATES PRIVATE LIMITED
Adarsh Plaza,60 Feet Road, Near Shubhamangala Mantap,
Vinobanagar Shimoga- 577204, Karnataka

Mobile: 96323 94926

Email: vplanetassociates@gmail.com