Privacy Policy

1. Introduction
This Privacy Policy explains how V Planet Associates (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information through your use of our website, services, inquiries, or other business interactions.

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2. Information We Collect

• Personal Information: Name, email address, phone number, postal address, contact details you share when requesting quotes or services.

• Professional/Project Information: Project scope, site location, architectural plans, and relevant documents needed for consultation or support.

• Usage & Technical Data: IP address, browser type, device type, pages visited, time spent on pages, and other analytics.

• Cookies & Tracking Technologies:

  • Performance cookies for site optimization

  • Analytics cookies to understand user behavior

  • Third-party cookies may be used via services like Google Analytics
     

3. Purpose of Collection
We collect your data to:

• Process and respond to your service inquiries

• Provide project estimates, proposals, and related communication

• Improve our website and service experience

• Send relevant updates, newsletters, or marketing communications (only with your consent)

• Comply with legal obligations or contractual duties
   

4. Legal Basis (Under Indian Law)
Under the IT (Reasonable Security Practices and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023, we handle your personal data to fulfill contractual obligations, legitimate business needs, legal compliance, or with your consent.
 

5. Data Sharing & Disclosure
Your data may be shared with:

• Service Providers: (e.g., hosting or analytics providers) under strict confidentiality agreements

• Affiliates or project partners: only as necessary to fulfill services

• Legal/Regulatory Bodies: when required by law or court order

• Business Transfers: if the company is merged or acquired, your information may be transferred following applicable law

We do not sell your personal data to third parties.
 

6. Data Retention
We retain data only as long as is necessary—e.g., as long as it is used to provide services, address inquiries, or comply with legal or professional record-keeping obligations. When no longer needed, data is securely deleted.

7. Security Measures
We implement reasonable technical and organizational safeguards to protect your data—for instance, firewalls, access controls, encrypted transmissions, and secure data storage. However, transmission over the internet cannot be guaranteed 100% secure.

8. Cookies & Tracking
You may adjust your browser to block or notify you about cookies. Blocking cookies may impact certain website functionalities 

9. Your Rights
Depending on applicable law, you have rights to:

• Access, correct, update, or delete your personal information

• Withdraw consent or object to data processing

• Lodge a complaint with the applicable regulator (e.g., India’s Data Protection Authority)
   

10. Grievance Officer (India-specific)
As required under Indian regulations, a Grievance Officer should be designated to address privacy concerns:

Grievance Officer Name Designation Email: [Insert email] Phone: [Insert phone or office address]

This provides users a clear contact for data-related queries or disputes.
 

11. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly gather personal data from minors.

12. Changes to This Policy
We may update this privacy policy occasionally to reflect changes in practices, technology, or law. Updates will be posted here with the revision date. If changes are material, we may notify you via email or a site notice.
 

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13. Contact Us

For questions, access requests, or privacy concerns, please contact:

V-PLANET ASSOCIATES PRIVATE LIMITED
Adarsh Plaza,60 Feet Road, Near Shubhamangala Mantap,
Vinobanagar Shimoga, Shimoga, Shimoga- 577204, Karnataka
Mobile: 96323 94926
Email: vplanetassociates@gmail.com

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